Privacy Policy

Last updated 2026-07-25

This policy explains what a5foodies collects, how we use it, and the choices you have. It applies to the a5foodies app and website.

Draft, pending legal review. This wording is not yet final.

What we collect

Account information: your email address. Profile information: your handle, display name, home area, and optional avatar.

Order information: the items you order, order totals, and order history. For delivery orders we collect the delivery address and a contact phone number.

Content you create: ratings, photos, and messages.

We do not use third-party advertising or analytics trackers at launch.

How we use your information

To provide the service: to run your account, process and fulfill orders, dispatch delivery, and display ratings.

To keep the service safe: to prevent fraud and abuse.

To communicate with you: to send transactional email such as password-reset links and order receipts.

Payment data

Payments are handled by Stripe. a5foodies stores only a payment reference and the order amounts; we do not store your full card number.

Your rights and choices

You can view and correct your profile information in the app. You can reset your password at any time.

You can delete your account from within the app. Deletion removes or anonymizes your personal data as described in our account-deletion process, subject to records we must keep for legal or financial reasons.

You can opt out of non-transactional email.

Data retention

We retain your information while your account is active. When you delete your account we remove or anonymize your personal data through our deletion pipeline, except records we are required to retain by law.

Security, children, changes, and contact

We use reasonable measures to protect your information. The service is not directed to children under 13.

We may update this policy; material changes will be reflected in the last-updated date above.